Saturday 13 April 2013

Why does Nintendo hate me?

Do nintendo genuinely despise their customers? Do they devise their online strategy to deliberately extort them? Are they inept? Or am I missing something?

At every turn nintendo seem to make the online experience just plain stupifying. Take the eShop - I paid for loads of VC games on Wii but can't re-download them on my Wii U. There is a workaround, but for that to work for me I need to go back in time with some extra money and persuade my 2012 self not to trade my Wii in for a Wii U. I would then have to perform a bizarre transfer process because my purchases were tied to my console and not the email address I had to use to pay for them all. So unless I happen upon a crazy wild eyed scientist with a flying DeLorean, my games are gone forever. I can still see them on my SD card in Wii mode though, which serves as some additional salt in the wound.

Nintendo can't plead ignorance on this because they know I downloaded a Luigi's Mansion screensaver in 2002. It says so under my club nintendo account history. They know what Gamecube and DS games I registered for VIP points, they know what I've downloaded on my Wii, Wii U and 3DS but they have setup a system which refuses to acknowledge past purchases when it suits them to do so.

Not learning my lesson, I recently bought some VC games on Wii U to tide me over until some proper games that I want to play come along. I fancied playing Punch-Out!! on my 3DS while I took a poop tonight so went to download it. That'll be another £4.49 please. What?! I only paid 30p for it on Wii U! I also paid about £20 for it on NES about 25yrs ago. Nintendo keep stiffing me for the same handful of games each time I buy new hardware. The only comparison I have is with the Star Wars films, which I stopped re-buying after their first issue on DVD.

Compare that with Apple's system. If I buy a game on my iPad its already waiting on my iPhone by the time I pick it up to check. If I buy a new device, all my content is there waiting for me when I log in. Sony's system is very similar, where if you buy a PSOne classic on your PS3 you can download it on your PSP or Vita for free.  Those are joined up systems that have been designed with a positive user experience in mind.

Thankfully nintendo have listened to reason and ditched the ridiculous rule that you couldn't buy adult-themed content until after most people (adults included) had gone to bed. It's gone now thankfully, but who could EVER have thought that was a good idea?

Nintendo came late to the online party but they've learned nothing from what the competition was doing while they waited. That "online curfew" on the Wii U is a mistake they could have gotten away with making 10yrs ago, but not now. I was genuinely dumbfounded by its introduction in 2012.

I still can't work the stupid Wii U GUI and I'm not sure I'll ever have enough controllers to play all the mini-games in Nintendoland, despite having spent a small fortune already. I've been hailing the nintendo difference for 4 decades now but I'm pretty sure unless things change quickly that the love affair will soon be over. I'm fed up being taken for a numpty and nintendo seem to be playing the same old tricks again and again.

UPDATE: Nintendo know full well what I've bought, but just can't be bothered giving me my games on Wii U. This is from their own website when I login. Looks like most of my VC purchases are in there:

My Registered Games & Systems
87 Items Sort by: Items per page:

Wii Street U powered by Google
registered: 16/02/2013 Claim Stars for this download.

 Paper Mario: Sticker Star
registered: 25/12/2012

 Nintendo Land
registered: 25/12/2012

 3D Classics Kid Icarus
registered: 21/12/2012 Claim Stars for this download.

 ZombiU
registered: 30/11/2012

 New Super Mario Bros. U
registered: 30/11/2012

 ZombiU Premium Pack (Black)
registered: 30/11/2012

 New Super Mario Bros. 2
registered: 19/08/2012

 Super Mario Land™ 2: 6 Golden Coins™
registered: 28/06/2012

 Super Mario Land™
registered: 22/06/2012

 Kid Icarus: Uprising
registered: 24/03/2012

 Donkey Kong Country Returns
registered: 09/03/2012

 Resident Evil™ Revelations
registered: 31/01/2012

 The Legend of Zelda: Skyward Sword - Limited Edition Pack (Game + CD + Wii Remote Plus)
registered: 25/12/2011

 SUPER MARIO 3D LAND
registered: 25/12/2011

 Nintendo Letter Box
registered: 22/12/2011 Claim Stars for this download.

 EUROSPORT
registered: 15/12/2011 Claim Stars for this download.

 Star Fox 64 3D
registered: 25/09/2011

 Monster Hunter Tri
registered: 23/08/2011

 METROID: Other M
registered: 11/08/2011

 Nintendo Video
registered: 13/07/2011 Claim Stars for this download.

 Pokédex™ 3D
registered: 08/07/2011 Claim Stars for this download.

 nintendogs + cats: Golden Retriever & New Friends
registered: 07/07/2011

 The Legend of Zelda: Ocarina of Time 3D
registered: 28/06/2011

 Nintendo 3DS
registered: 28/06/2011

 3D Classics Excitebike™
registered: 28/06/2011 Claim Stars for this download.

 Kirby TV Channel
registered: 23/06/2011

 Super Mario Galaxy 2
registered: 26/06/2010

 Super Mario Kart™
registered: 02/04/2010

 Muscle March
registered: 20/03/2010

 The Legend of Zelda: Spirit Tracks
registered: 25/12/2009

 BBC iPlayer
registered: 18/11/2009

 Today and Tomorrow Channel
registered: 09/09/2009

 Flipnote Studio
registered: 14/08/2009

 Mario Kart Wii
registered: 29/06/2009

 PUNCH-OUT!!
registered: 29/06/2009

 Elite Beat Agents
registered: 16/05/2009

 Rhythm Paradise
registered: 08/05/2009

 DSi
registered: 01/05/2009

 WarioWare: Snapped!
registered: 01/05/2009

 Nintendo DSi Browser
registered: 01/05/2009

 Super Punch-Out!!™
registered: 26/03/2009

 Dr. Kawashima's Brain Training: How Old is Your Brain?
registered: 19/07/2008

 Nintendo Channel
registered: 30/05/2008

 Wii Fit
registered: 02/05/2008

 The Legend of Zelda: Phantom Hourglass
registered: 01/01/2008

 Blades of Steel™
registered: 27/12/2007

 Resident Evil : The Umbrella Chronicles
registered: 26/12/2007

 Lylat Wars™
registered: 26/12/2007

 Bomberman® '93
registered: 18/12/2007

 The Legend of Zelda: Ocarina of Time™
registered: 18/12/2007

 Link's Crossbow Training
registered: 12/12/2007

 Photo Channel
registered: 11/12/2007

 Super Mario Galaxy
registered: 23/11/2007

 Super Mario Bros.™ 3
registered: 12/11/2007

 Mii Contest Channel
registered: 12/11/2007

 Sin and Punishment
registered: 28/09/2007

 Ninja Gaiden™
registered: 21/09/2007

 Super Mario Bros.™: The Lost Levels™
registered: 19/09/2007

 Super Paper Mario
registered: 14/09/2007

 Resident Evil 4 Wii edition
registered: 24/07/2007

 Big Brain Academy for Wii
registered: 24/07/2007

 Paper Mario™
registered: 14/07/2007

 Super Mario Bros. 2™
registered: 26/05/2007

 Excite Truck
registered: 05/05/2007

 The Legend of Zelda™: A Link to the Past™
registered: 31/03/2007

 Teenage Mutant Ninja Turtles®
registered: 19/03/2007

 Everybody Votes Channel
registered: 14/02/2007

 WarioWare: Smooth Moves
registered: 20/01/2007

 Super Mario Bros.™
registered: 12/01/2007

 Internet Channel
registered: 22/12/2006

 Sonic the Hedgehog™
registered: 20/12/2006

 Wii Sports
registered: 08/12/2006

 The Legend of Zelda: Twilight Princess
registered: 08/12/2006

 Wii
registered: 08/12/2006

 Mario Kart DS
registered: 26/11/2005

 Advance Wars: Dual Strike
registered: 18/11/2005

 Super Mario 64 DS
registered: 27/06/2005

 Yoshi Touch & Go
registered: 27/06/2005

 Nintendo DS
registered: 27/06/2005

 The Legend of Zelda: The Wind Waker
registered: 07/05/2003

 Metroid Prime
registered: 21/03/2003

 Super Mario Sunshine
registered: 15/11/2002

 Luigi's Mansion
registered: 01/07/2002

 Super Smash Bros. Melee
registered: 01/07/2002

 Wave Race: Blue Storm
registered: 01/07/2002

 Nintendo GameCube
registered: 29/06/2002